VNPT AI
Type Enterprise
Themes
VNPT AI is the artificial intelligence research and development division of VNPT Group, founded in 2018 and based in Vietnam. The organization develops and deploys AI products across domains including digital identity verification (eKYC), speech processing, face recognition, document processing, image recognition, social monitoring, and generative AI, serving over 50 government customers and 150 corporate partners.
Its facial recognition technology has achieved rankings of Top 10 in NIST FRVT 1:N Face Identification and Top 15 in NIST FRVT 1:1 Face Verification globally, and the team placed first in the AI City Challenge at CVPR in both 2024 and 2025. The organization operates infrastructure exceeding 100 petaflops of GPU compute and processes approximately 20 terabytes of data daily, supported by a team of more than 150 engineers.
Building Vietnam’s AI Ecosystem
VNPT AI operates as the artificial intelligence arm of VNPT Group, established in 2018. The division focuses on developing and deploying AI-driven solutions tailored to Vietnam’s digital transformation goals. Its work spans multiple sectors, from government services to enterprise applications.
The organization maintains a research and development center in Hanoi, where it designs, trains, and refines AI models. These models are built using Vietnamese data and real-world use cases, ensuring relevance to local needs. The team consists of over 150 engineers, supported by infrastructure capable of processing 20 terabytes of data daily.
Core AI Products and Capabilities
VNPT AI offers a suite of specialized AI assistants, each addressing distinct operational challenges. These tools are delivered as software-as-a-service (SaaS) platforms, accessible to businesses, government agencies, and individuals.
- VNPT eKYC: Digital identity verification for secure authentication.
- SmartVoice: Speech processing for voice-based interactions.
- vnFace: Facial recognition for identification and security.
- SmartReader: Document processing for automated text extraction.
- SmartVision: Image recognition for object and scene analysis.
- vnSocial: Social media monitoring and sentiment analysis.
- iSee: Multidisciplinary AI for complex decision support.
- SmartBot: Customer service automation via chat and voice.
- SmartUX: User experience optimization through AI-driven insights.
- vnCallbot: Automated call handling for customer engagement.
These products serve over 50 government customers and 150 corporate partners. The platforms are designed to integrate seamlessly into existing workflows, reducing manual effort and improving efficiency.
Technical Achievements and Recognition
VNPT AI’s facial recognition technology has been benchmarked against global standards. It ranks in the top 10 for 1:N face identification and top 15 for 1:1 face verification in the NIST Face Recognition Vendor Test (FRVT). The system also meets iBeta’s international certification requirements.
The organization has demonstrated consistent performance in competitive AI challenges. Its team secured first place in the AI City Challenge at the Conference on Computer Vision and Pattern Recognition (CVPR) in both 2024 and 2025. These results reflect the accuracy and robustness of its computer vision models.
Awards from industry bodies further validate its work. VNPT AI products have received recognition in categories such as AI applications, digital transformation, and cybersecurity. Notable accolades include gold medals for AI and machine learning applications, as well as top rankings in national and regional technology competitions.
Vision for AI Leadership
VNPT AI positions itself as a national hub for AI innovation. Its stated vision includes becoming a leading research institution in ASEAN, with a focus on mastering core AI technologies. The organization aims to drive digital transformation across Vietnam by providing scalable, high-performance AI solutions.
The infrastructure supporting these ambitions includes over 100 petaflops of GPU compute power. This capacity enables large-scale model training and real-time inference for millions of users. Security is a priority, with data protection measures aligned to international standards.
The organization’s mission emphasizes practical deployment. It seeks to deliver AI platforms that address specific industry needs, from banking to public administration. By grounding its research in real-world applications, VNPT AI bridges the gap between academic innovation and commercial viability.